Frequently Asked Questions
Everything you need to know about our unbranded collections, shipping times, warranty, and returns.
What are the shipping fees and delivery timelines? +
We offer Free Tracked Shipping on all orders over $80 USD. For orders under $80, a flat standard rate of $8.95 applies. Orders are typically processed within 24–48 business hours. Delivery typically requires 5–9 business days depending on destination. You will receive real-time tracking details via email upon dispatch.
Are all products genuinely unbranded with sterile dials? +
Yes, absolutely. All DEEGHT timepieces feature pristine, sterile dials with zero exterior logos, brand lettering, or trademark badges. Similarly, our leather bags highlight natural grain, tailored silhouettes, and premium hardware without monogramming.
What is your return and exchange policy? +
We provide a 30-day return policy from the date of delivery. If you are not completely enamored with your purchase, you may return it in its original unworn condition with packaging for a 100% full refund or replacement. Email dunhui@vip.163.com or call 15900570789 to initiate.
What payment methods are supported at checkout? +
We support direct online checkout, major credit/debit cards via secure bank-grade SSL encryption, as well as Direct Bank Transfer and Cash on Delivery (COD) in eligible regions.
What is covered under the 12-Month Quality Warranty? +
All DEEGHT watches and leather bags carry a comprehensive 12-month manufacturer warranty. This covers internal mechanical quartz/automatic movement failures, dial index alignment, structural seam stitching, and metal hardware defects.
Still Have a Question?
Our concierge is ready to assist you via phone or email.