Customer Care
Contact Us
Have a question regarding your order, shipping, or product specifications? Our concierge team is at your service.
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Direct Phone Inquiries
Available Monday through Saturday for immediate customer assistance.
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Email Concierge
We guarantee a response to all written inquiries within 24 hours.
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Studio Hours
Monday – Saturday: 9:00 AM – 6:00 PM (UTC+8)
Sunday: Closed (Inquiries answered following business day)